Politique de remboursement

At Villacampa, we want you to be completely satisfied with your purchase. If not, here is our simple and transparent policy:

Return Period
You have 30 days from the date of receipt to return your order.

Return Conditions

• Items must be unworn, unwashed, and in their original condition with all tags attached.
• Sale or personalized items are not eligible for return unless they are defective.

Return Process

• Contact our customer service team at client@villacampa.com to request a return label.
• Return the items in their original packaging. Return shipping costs may apply depending on your location.

Refunds

• Once we receive and inspect the returned items, a refund will be processed within 30 business days to your original payment method.

Exchanges

• If you wish to exchange an item, please specify this in your return request.

If you have any questions, feel free to contact us at client@villacampa.com.
We’re here to help!